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Report Missed Pickups and Service Issues

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Please note - this request form is applicable only to residents and businesses within the Town of Leesburg Corporate Limits who receive curbside trash and recycling collection from the Town.

Please correct the field(s) marked in red below:

Please use this form to report an issue with the collection of trash, recycling, yard waste or bulky items. Service issues such as missed pickups, incomplete collections and other service related issues may be submitted here. Please allow up to 1 business day for response. Usually reports are responded to and resolved the same day, but some issues may require up 24 hours for completion. If you need immediate assistance please contact the Department of Public Works at or call 703-771-2790.

What type of service issue are you reporting?

What type of service issue are you reporting?

What date did you observe the issue?


At approximately what time did you observe the issue?


What is the closest address or cross street to where the issue occurred?


Please describe the issue being reported (i.e., what was missed, left behind, service issues with trucks or crews).

If you were able to take a photo of the issue please upload it here:

Please provide a phone number or email address so that we may contact you for additional information or to confirm when the issue has been resolved or addressed.

Thank you again for taking a moment to complete this form and provide information on the issue reported. Town staff will be in touch within 1 business day to provide updated information on the status of the request. Completion of the issue/resolution may take up to an additional 24 hours, depending on the specific situation. Please allow additional time if you are submitting this request outside of normal business hours, on weekends or on holidays. If you have any questions or need additional information in the interim, you may call 703-771-2790 or email for assistance. Thank you.

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